Win more loyal and satisfied customers with the Customerry CX-mas advent calendar.

More satisfied customers? The Customerry CX-mas advent calendar sets you on your way!

Are you also focusing on happy customers again in 2024? Not just satisfied customers, no, the type of loyal customers who talk about your services and products dancing with enthusiasm?

Undoubtedly. In fact, I am certain that being customer-focused, 'customer first,' or something related is one of the core values within your organization. That's great! And yet, every year you face the challenge of truly embedding customer-focused thinking and acting throughout your organization, don't you?

Do these questions sound familiar to you?

• How do I keep customer experience alive throughout the organization?
• What other action can I think of to work in a customer-oriented way?
• How do I inspire my team with small, achievable actions?
• What more does today's customer actually want?
• How do others get satisfied, loyal customers?
• How do I inspire my people?

More   Satisfied customers? Less blah blah blah, more ho-ho-ho!

Rest assured, you are not the only one walking around with the above statements in mind. It is simply a fact that within your own organization, it is not always easy to devise new actions or put them into practice. Organizational blindness and the operational pressures of the day are just a few of the causes. But, in the meantime, your competitor might actually have the time to get to work on customer satisfaction… so what now?

The solution? A healthy dose of thinking and doing inspiration from Customerry

Thanks to the Customerry advent calendar. A limited edition (50 pieces, while supplies last) countdown calendar to Christmas, packed with customer-centric inspiration. In other words: a strong daily push to put the customer at the center of everything you do in an original way.

✔ 8 physical CX gifts to unwrap

✔ 6 customer-oriented hands-on assignments for you and your team

✔ 6 concrete tips to significantly boost your customer satisfaction

✔ 4 inspiring customer experience stories to inspire you

✔ 1 mega crazy merry challenge where you can also win something

The result?

More satisfied customers & happier employees before December 25, promised!

What can you concretely expect?

8 physical CX gifts to unwrap

You read that right. You get a phygital customer experience that includes real packages to open. The exact contents remain a surprise, but expect, among other things, a substantial portion of customer-focused reading material, a happy customer cash register, the solution for happier employees, and a few other surprises. Total retail value = €250

6 customer-oriented hands-on assignments for your team

From original complaint handling to a robust listening exercise, the real path to more satisfied customers lies in taking action. We set you on your way with a clear briefing and make room to listen to your experiences afterward.

6 concrete tips to significantly boost your customer satisfaction

From Customerry's own cookbooks, our 6 best, practical, and achievable tips to realize even more satisfied customers and colleagues in 2024. Easy-to-follow tips that you can apply in both large and smaller organizations.

4 inspiring customer experience stories to challenge yourself

Is customer experience difficult to put into practice? Not after you have read and heard these stories. Homegrown, of course, because we all know Coolblue by now...

1 mega crazy merry challenge where you can win something

Somewhere along the way, you'll receive an awesome hands-on challenge that not only makes your customers and your team merry, but also gives you an immediate chance to win 1 year of CX coaching from Customerry. Total value of this prize? More than €5,000!

And it doesn't stop there...

Because when you purchase the calendar, you also receive the following bonuses:

• Membership of the Christmassy CX community where you can share your challenges and gain inspiration from others
• Direct WhatsApp connection with mss Customerry herself so you can ask questions about all tasks whenever needed.

Yeah, right, and how much does that cost?

The total value of this limited edition calendar is well over €500, not including the giveaway grand prize. But, I am a Christmas person through and through, and Customerry's mission is still "everyone customer-oriented".

You therefore have the chance to purchase this limited edition Customerry CX-mas calendar for €300 excluding VAT. You can order until November 17.

PLEASE NOTE: only 50 copies are available, and once they're gone, they're really gone.

Your Christmas elf

Sarah Keppens: operational and strategic guidance on customer experience and employee experience. Seasoned in customer service across various sectors. Christmas lover from the very beginning. Works on customer-facing projects for Infrabel, Voka, Helan, Promove, Tifre, Het land van ooit, among others.

FAQ

Who is this Christmas advent calendar intended for?

The Customerry CX-mas calendar is ideal for both SMEs with a team of 10 or more people, and for larger organizations. If you really want to get started with the entire company, it may be useful to purchase more than one copy. In this case, please contact us with your specific question or challenge.

Am I really not allowed to know what is inside the presents?

No :-) Just kidding, of course. To keep the element of surprise, we prefer not to reveal the exact contents of our countdown calendar online. Are you interested in purchasing this for your team and wondering if the contents are right for you? Contact us for a tiny sneak peek.

From when can I purchase the calendar?

You can register on the waiting list until November 10. Once registered, you will be the first to have the opportunity to purchase the calendar on November 11. From November 15, the early bird offer expires, and purchasing will also be possible for companies that have not registered in advance. However, there are only 50 calendars available, and once they're gone, they're really gone.

When will we receive the package?

You will receive your calendar between November 27 and 30.